Smart SureStrike Laser Battery Pack

We proudly ship to all 50 United States, Guam, Puerto Rico, the U.S. Virgin Islands, and Armed Forces addresses (APO/FPO/DPO).

• Free Standard Shipping Orders over $195 qualify for free shipping to all U.S. states and Armed Forces, except California.
• Orders under $75 Flat rate of $3.95 to the continental U.S.
• Orders under $195 Flat rate of $5.95 to the continental U.S.
• California Orders Flat rate of $10 (includes required Adult Signature Confirmation service per California state law).
• Guam, Puerto Rico, and U.S. Virgin Islands Flat rate of $15 (regardless of order total).

Additional Notes

• Orders are typically processed and shipped within 1–2 business days (Monday–Friday, excluding holidays).
• Shipping rates are calculated at checkout and apply to standard ground shipping. Expedited options may be available—contact us for details.
  
• International shipping (outside the above territories) is not currently available. Contact us for more info on authorized international resellers.

Questions about your order status or shipment? Reach out to our team via our shipping page contact form or call 208-702-7030.

Overview

Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be in like new condition and the same condition you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts.
• Any item that is returned more than 30 days after delivery

Refunds

When your returned item has been received and inspected, and your return is approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment.

Late or Missing Refunds

If you haven’t received a refund yet, first recheck your bank account.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please complete the form below or call 208-702-7030.

Shipping Returns

To return your product, please request a shipping label using our return form below or call us at 208-702-7030.

Need More Help?

For general questions related to refunds and returns please contact us through the form on our Returns page or call us at 208-702-7030.